In case you've been living under a rock the past few months and have no idea what is going on in the Tech World, you can catch up by reading our Blog Post on the Samsung Galaxy Note 7 Recall.
Since that time, Samsung has been busy trying to find the root cause of their Note 7 line exploding and after testing more than 200,000 Note 7 units and more than 30,000 batteries, Samsung has finally got an answer for us. The results were also backed by 3 outside firms brought in for unbiased investigations.
The main culprit?
Samsung blamed the problem on the batteries, insisting that there was nothing wrong with the phone itself. In fact, there wasn't just one problem with the battery there were two separate problems from each of the batteries manufactured by two different suppliers.
The problem with the first battery from "Manufacturer A" was that there was an internal flaw in the upper right corner of the battery where the "negative electrode" was positioned incorrectly leading to the device's combustion.
The second battery from "Manufacturer B" had problems during their manufacturing process. The problem lies during the welding process which led to high welding burrs damaging the separation tape within the battery that caused the devices to combust.
The idea is generally accepted that the welding problem from Manufacturer B was a result of rapidly increased demand and production ramping after the first recall from Samsung which led to a decrease in quality during its production.
Samsung claims if "Manufacturer B" had not had those quality issues, the Note 7 line would very much still be alive.
With all that said, Samsung has promised to keep its Galaxy S and Note line going but will implement higher safety protocol which includes a new 8-Point Battery Safety Check along with new Multi Layer Safety Measures.
Is this enough to restore your trust to Samsung? The Samsung Galaxy S8 is due to be introduced in a few short weeks and the Note line are typically introduced around August. Due to the recent demise of the Note 7, it is possible that Samsung may accelerate the new Note 8 up to an earlier release date.
Kudos to Samsung for creating this illustration which helps users to understand the underlying problems of the batteries.
We were sad to see the Note 7 go, but are excited for what Samsung has planned for the future of the Note line. Stay tuned to our store for more cases and accessories for the upcoming Note 8 in the coming months.